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Digital Marmalade clone City & Guilds salesforce
8 March 2005

City & Guilds is one of the world's leading providers of eLearning and eAssessment tools. It's flag ship products GOLA and Smartscreen are packed with functionality that streamline the process and dramatically reduce the cost of training students.

The proposition is complex and participation involves a cultural change for Learning Centres across the UK, but the advantages are many. Detailed introductions and explanations of the systems were previously the domain of a pricey UK salesforce.

Our task was to clone this salesforce using complex DNA engineering. The idea was to allow these advocate clones to roam the country and spread the knowledge of the elearning platform to the uk's unsuspecting education institutes.

Not an easy task! Unfortunately due to budget restrains we had to re-evaluate our approach. After much deliberation we all settled for an alternative plan. The interactive multimedia CD-ROM.

This shiny digital device offered us the ability to mix video of industry experts, tutors and learners with animated graphics and voiceovers to explain the simplicity and highlight the cost savings in adopting the eLearning platform.

10,000 CD-ROMs were cloned and distributed around the country. These have been well received, salesforce activity has diminished and at the same time subscription rates have increased.

The Global Online Assessment Programme (GOLA), deals with the scheduling, examining and assessing of students online, whilst SmartScreen is an online resource for tutors, learners and test centres.

View casestudy

Author: Marcus Brennand

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